Refund policy

Refund and Return Policy:

Please read our refund and return policy carefully.

For Instant Digital Downloads: As our products are instant digital downloads, we do not offer returns or refunds. Once a purchase is made and the digital download is accessed or delivered, it cannot be returned or exchanged. We advise customers to review product descriptions and specifications thoroughly before making a purchase to ensure satisfaction.

For Coaching Sessions: If you have scheduled a coaching session and need to cancel, we understand that circumstances may arise. We offer refunds for coaching session cancellations as long as the cancellation is made at least 24 hours in advance of the scheduled session. Refunds will be issued promptly to the original payment method.

Contact Us: If you have any questions or concerns regarding our refund and return policy, please feel free to reach out to our customer support team. We are here to assist you and ensure your experience with Kali Sue Vinyl is satisfactory.

Thank you for your understanding and cooperation.